Career Opportunities
If you’re an experienced health care professional seeking employment with a dynamic company that helps people more easily navigate and access the health care system, we would be pleased to hear from you. Family Health Advocates, headquartered in Toronto, is building a team with the common goal of supporting our clients with professionalism, compassion and integrity.
Our team members must have the following skills:
- Excellent verbal and written communication skills (second language an asset)
- Efficient and reliable
- Computer literacy
- Health care experience
- Strong work ethic, independently motivated and results-oriented
- Excellent problem-solving skills
Registered Nurse – Client Health Advocate
Our Client Health Advocates are highly experienced nurses with strong clinical backgrounds who understand the complexities of the health care system and how to navigate care through it. The CHA becomes our client’s personal advocate through to the resolution of their problem. CHAs work with our team of medical and administrative specialists to best resolve the issues that our clients face.
As a Client Health Advocate with FHA, you will:
- Coordinate all healthcare related services
- Locate and contact primary care physicians, specialists, hospitals, imaging centres, long-term
care facilities, wellness programs and mental health services
- Conduct thorough research to provide clients with resources, education and choices
- Organize appointments, meetings, travel and any other supportive services required
- Deliver compassionate, confidential and time-sensitive service to all clients and their families
Qualifications:
- Licensed Registered Nurse
- 5+ years experience (CCAC, CHC, Case Management, ER, ICU, Cancer Care, Discharge
Planning an asset)
- Good organization, research, time-management, computer and interpersonal skills
- Must be able to work flexible hours
- Must have a home office, reliable computer, high speed internet and land line.
To apply, send your resume with a cover letter to, careers@familyhealthadvocates.ca
Client Intake Advocate
Our client Intake Advocate coordinates and triages the incoming calls from new clients. Using exceptional listening skills, our CIAs are able to determine the best resources for assisting our clients with their concerns. They work as the gateway to the team and demonstrate excellent customer service.
As a Client Intake Advocate with FHA, you will:
- Input demographic and financial information into the system
- Ensure that a Client Health Advocate has been assigned to the client and that contact has been initiated
- Educate clients regarding FHA services
- Assist CHAs with identifying resources and options for clients
- Assist administration with internal reporting
Qualifications:
- A minimum of one year experience in health care
- Excellent verbal, written, interpersonal and customer service skills
- Attention to detail and follow-up
- High level of organization
- Proficiency with various software applications
- Must be able to work flexible hours
- Must have a home office, reliable computer, high speed internet and land line
To apply, send your resume and cover letter to, careers@familyhealthadvocates.ca